Local procurement, infrastructure transport, installation, repair, and even end-of-life servicing – Optora engineers are experts at managing your hardware no matter the need or lifecycle stage.
And because your hardware is so vital to your business, we want to be absolutely sure we handle in right in every case. That’s why we take a three step approach to working with your infrastructure.
Your IT infrastructure is mission critical for your business’ success. Whether you’re relocating to another Datacenter or building out a brand new infrastructure, everything has to be perfect before you can go live.
And that is exactly why we put so much emphasis on planning. We want to ensure that your deployment goes as smoothly as possible, and we want to avoid any unwelcome surprises.
When we build a plan with you, we take into account all the different aspects of the project. From basic logistics to nitty gritty details like the specific equipment to be used, shipment procedures, and even quality standards and training. Then we run a highly detailed risk assessment to identify where things can go wrong, along with possible solutions to avoid those issues.
We want to plan for everything and leave nothing to chance. But we’re here to think with you, not for you. We know the best practices for success, but only you know your business and its needs. So we place a high priority on collaborating with you to map out every detail of your infrastructure’s management so that your project is completed as quickly and smoothly as possible.
In the deployment phase, we put your plan into action. We carry out the work as agreed, and keep you updated every step of the way.
You will always have up to date information about how the work is proceeding. If the project is long enough, we even encourage a progress meeting midway through, in order to stay aligned with the status, any new requirements you may have, and to keep you up to date with any bugs or issues, as well as their proposed solutions.
We want to make sure everything is installed, updated, and integrated exactly as it should be, and precisely as we planned. We aren’t satisfied until you’re thrilled.
Once we’ve completed the deployment phase, we know your infrastructure is in place and working well. What’s left is to make sure it stays that way.
That’s why the final phase of our trilateral approach to infrastructure management is possibly the most important: Maintaining your integration. Hardware maintenance requires a team familiar with the hardware and software you use, as well as your processes for using it. We’re well equipped to understand your technology and the way it plays into your business.
We can take care of maintaining your systems in any way you choose – from overall maintenance and repair to simple monitoring, you’re in safe hands with us.
Whatever you need and whenever you need it – we’re on top of your system status at all times, 24 hours a day and seven days a week.